Dallas, TX -- (SBWIRE) -- 04/10/2013 -- Monitronics’ LOCATE application, an exclusive product that tells Authorized Dealers more about prospective customers in their area, is now available for free download on the App Store.

A state-of-the-art marketing and canvassing application, LOCATE enables managers to acquire homeowner data, divide area and assign to specific sales representatives while monitoring their progress. The software gathers vital information about customers in a given area, including their names, their household incomes and whether they own or rent.

Web and iOS versions of LOCATE sync together so managers can assign geographical areas to their salespeople (including accurate, up-to-date addresses and directions) with a simple click-and-drag motion. The salesperson is able to pull up the homeowner information for their assigned area, address potential customers by name with instant rapport, track their progress and record results of each potential customer interaction – all using an iPhone or iPad.

Information recorded and saved by a salesperson can be accessed by their manager and corporate office to track progress and record for historical use. The software’s digital tracker lets a sales team make notes on each home and share information instantly with the entire organization. Follow-up appointments can also be scheduled and synched on their calendar. In future phases of the software, companies will be able to pre-screen customers for credit approval via mobile phone.

“LOCATE has gained positive feedback from select Monitronics dealers during its pilot phase,” said Bruce Mungiguerra, Monitronics’ Vice President Operations. “As home automation and interactive services make home security easier for our customers, we’re excited about the online convenience and efficiency LOCATE provides our dealers as they go to market.”

About Monitronics International, Inc.
A subsidiary of Ascent Capital Group, Inc., Monitronics is one of the nation’s largest and fastest-growing home security alarm monitoring companies. Headquartered in Dallas, it provides monitored home and business security system services to more than 900,000 residential customers and commercial clients through its network of independent Authorized Dealers in the U.S., Canada and Puerto Rico. Monitronics’ 24/7 Alarm Response Center provides reliable and uninterrupted security monitoring service while consistently meeting or exceeding all UL, National Fire Protection Association and Central Station Alarm Association standards. Monitronics is a three-time Frost & Sullivan Alarm Monitoring Company of the Year (2008, 2010, 2011) and recipient of the 2012 Consumers’ Choice Award®.

For more information on this press release visit: http://www.sbwire.com/press-releases/monitronics-locate-application-now-available-for-download-235943.htm

Dallas, TX -- (SBWIRE) -- 04/10/2013 -- The Monitronics Dealer Program is the driving force behind one of the nation’s largest and fastest-growing home security alarm monitoring companies.

As Monitronics points to more growth and a richer customer experience in 2013, the company is proud to announce some of the top accomplishments from its Authorized Dealers in 2012:

- Monitronics dealers Alliance and Power Home Technologies made Inc. Magazine’s 2012 Hire Power Awards list, a special recognition for businesses that are adding jobs and rebuilding the economy. Both companies also made the “2012 Inc. 5000?, Inc. Magazine’s list of the 5,000 fastest-growing companies.
- A member of the Monitronics Dealer Program since 2011, Power Home Technologies installed its 50,000th alarm system last August. The milestone is a credit to the company’s outstanding customer service. Last December, when Virginia Beach, Va., widow told a WKTR-TV she had been sleeping with a hatchet under her pillow since a burglar had stolen her gun in late November, Power Home Technologies provided her with an alarm system that included free installation, free activation and no charge for the equipment installed.
- Power Home Technologies CEO Ben Brookhart was appointed to Make-A-Wish Eastern North Carolina’s Board of Directors for fiscal year 2013. Power Home Technologies continues to be an active supporter of Make-A-Wish® efforts.
- Corey Anderson, a sales representative for Monitronics dealer Capital Connect, saved a Garland, Texas, woman from her burning home during his door-to-door sales route.

“At Monitronics, we realize that we’re in the business of supporting our dealers,” said Mike Haislip, Monitronics’ President and Chief Operating Officer. “Everything we do is focused on providing great service for our customers and our dealers. It’s this type of effort – going above and beyond to help customers and the community at large – that makes us proud to partner with them.”

About Monitronics International, Inc.
A subsidiary of Ascent Capital Group, Inc., Monitronics is one of the nation’s largest and fastest-growing home security alarm monitoring companies. Headquartered in Dallas, it provides monitored home and business security system services to more than 900,000 residential customers and commercial clients through its network of independent Authorized Dealers in the U.S., Canada and Puerto Rico. Monitronics’ 24/7 Alarm Response Center provides reliable and uninterrupted security monitoring service while consistently meeting or exceeding all UL, National Fire Protection Association and Central Station Alarm Association standards. Monitronics is a three-time Frost & Sullivan Alarm Monitoring Company of the Year (2008, 2010, 2011) and recipient of the 2012 Consumers’ Choice Award®.

For more information on this press release visit: http://www.sbwire.com/press-releases/monitronics-dealer-program-2012-in-review-235938.htm

ISC West Promotion Offers BMW 5 Series as Top Prize

Dallas, TX -- (SBWIRE) -- 04/10/2013 -- Monitronics Authorized Dealers are rewarded for “driving” their business to new heights.

What better gift to receive than a brand-new BMW 5 Series?

As part of its 2013 ISC West promotion, Monitronics is giving away a series of prizes to new dealers who meet certain production levels within their first year in the Monitronics Dealer Program. The Ultimate Drive: High Performance Challenge provides incentive for new dealers to start strong in the program and maintain quality and consistency in the accounts they sell to Monitronics.

Prizes include a Rolex or Breitling watch; a Harley-Davidson® Street Glide or Ford F-150; or the top prize: the BMW 5 Series.

More information on the 2013 ISC West promotion can be found at Monitronics’ new dealer website, MoniDealerProgram.com – a rich security-industry resource with downloadable content and videos.

About Monitronics International, Inc.
A subsidiary of Ascent Capital Group, Inc., Monitronics is one of the nation’s largest and fastest-growing home security alarm monitoring companies. Headquartered in Dallas, it provides monitored home and business security system services to more than 900,000 residential customers and commercial clients through its network of independent Authorized Dealers in the U.S., Canada and Puerto Rico. Monitronics’ 24/7 Alarm Response Center provides reliable and uninterrupted security monitoring service while consistently meeting or exceeding all UL, National Fire Protection Association and Central Station Alarm Association standards. Monitronics is a three-time Frost & Sullivan Alarm Monitoring Company of the Year (2008, 2010, 2011) and recipient of the 2012 Consumers’ Choice Award®.

For more information on this press release visit: http://www.sbwire.com/press-releases/monitronics-to-reward-new-dealers-for-their-drive-235936.htm

New Technology Allows for Greater Customer Interaction

Dallas, TX -- (SBWIRE) -- 04/09/2013 -- Monitronics is excited to announce the release of the Alarm.com Image Sensor as part of its comprehensive “Interactive Gold” service package.

Fully integrated with Alarm.com interactive services, the Image Sensor combines motion detection and image capture into one interactive feature. A still camera built into the wireless passive-infrared motion sensor snaps images of movement in its path. Customers can access the images online with their Alarm.com account or receive real-time emails and text messages when a new image is taken.

The Image Sensor is now compatible with Interlogix alarm panels and will integrate with 2GIG alarm panels soon.

“The Image Sensor is a significant advancement in interactive home security,” said Bruce Mungiguerra, Monitronics’ Vice President Operations. “It enables customers to have increased interaction with their system at a greater level of technology than the traditional motion sensor.”

Other features in the Interactive Gold package include:

- emPower: remote control of lights, locks and thermostats
- Weather to the panel
- Severe weather alerts
- Multi-system access
- Enterprise notices

About Monitronics International, Inc.
A subsidiary of Ascent Capital Group, Inc., Monitronics is one of the nation’s largest and fastest-growing home security alarm monitoring companies. Headquartered in Dallas, it provides monitored home and business security system services to more than 900,000 residential customers and commercial clients through its network of independent Authorized Dealers in the U.S., Canada and Puerto Rico. Monitronics’ 24/7 Alarm Response Center provides reliable and uninterrupted security monitoring service while consistently meeting or exceeding all UL, National Fire Protection Association and Central Station Alarm Association standards. Monitronics is a three-time Frost & Sullivan Alarm Monitoring Company of the Year (2008, 2010, 2011) and recipient of the 2012 Consumers’ Choice Award®.

For more information on this press release visit: http://www.sbwire.com/press-releases/alarmcom-image-sensor-now-available-234828.htm

Cost-Effective, Eco-Friendly Sales Tool Is Now Available

Dallas, TX -- (SBWIRE) -- 04/08/2013 -- Following a successful pilot phase, Monitronics International’s electronic “eContract” application – designed to eliminate the hard-copy paperwork that is traditionally filled out for a new customer contract – is now available in production for its Authorized Dealer program.

Using eContract, salespeople now can quickly complete an electronic version of each contract, in the customer’s home, on an iPad or Android tablet. eContract walks a salesperson through the required steps to fill out all paperwork. Once the customer has confirmed the information and acknowledged his or her understanding of it, the salesperson simply hits “submit.” A PDF copy is then sent instantly to the company and the customer.

“eContract is not only an efficient and professional sales tool for our dealers, it also promotes ‘go green’ initiatives by reducing hard-copy contracts,” says Bruce Mungiguerra, Monitronics’ Vice President Operations. “It’s really a win-win for both our dealers and our customers.”

Ben Brookhart, Chief Executive Officer at Power Home Technologies, says he is currently selling over 90 percent of his customers using the eContract technology.

“On behalf of Power Home Technologies, I am very excited to report the positive progress we have made with the use of eContracts offered through the Monitronics Dealer Program,” Brookhart said. “This process has allowed us to centralize our funding process, reduce mistakes made by sales reps filling out traditional paperwork, and promote our “go green” initiative by eliminating paperwork altogether.

“The use of eContracts has also allowed us to promote our technology service offerings by getting our customers comfortable with using an iPad, which we use to sign the eContracts and demo Alarm.com’s interactive services. We have had several customers tell us how impressed they were with the eContract technology and were happy we were using it.”

Alliance, another leading Monitronics dealer, uses eContract to streamline their telemarketing operations.

“With over 60 technicians around the country, we are saving over $4,000 per week in shipping charges sending paper contracts to a central location now that we are using the eContract application designed by Monitronics,” says Brian Fabiano, Chief Operating Officer at Alliance. “It’s a very convenient and cost-effective alternative to shipping paper contracts to multiple locations. And we are excited to be helping the ‘go green’ initiative.”

About Monitronics International, Inc.
A subsidiary of Ascent Capital Group, Inc., Monitronics is one of the nation’s largest and fastest-growing home security alarm monitoring companies. Headquartered in Dallas, it provides monitored home and business security system services to more than 900,000 residential customers and commercial clients through its network of independent Authorized Dealers in the U.S., Canada and Puerto Rico. Monitronics’ 24/7 Alarm Response Center provides reliable and uninterrupted security monitoring service while consistently meeting or exceeding all UL, National Fire Protection Association and Central Station Alarm Association standards. Monitronics is a three-time Frost & Sullivan Alarm Monitoring Company of the Year (2008, 2010, 2011) and recipient of the 2012 Consumers’ Choice Award®.

For more information on this press release visit: http://www.sbwire.com/press-releases/econtract-application-saves-time-money-for-monitronics-dealers-234821.htm

A Look Back at the Leading Accomplishments From 2012

Dallas, TX -- (SBWIRE) -- 04/01/2013 -- As the nation’s second-largest residential security provider, Monitronics saw continued growth in the alarm monitoring industry in 2012.

As Monitronics points to an even stronger 2013, the company is proud to announce its 2012 recognition for outstanding customer service, marketing and internal direction, as well as its efforts to improve in all areas this year.

- Monitronics received the 2012 Consumers’ Choice Award® for excellence in business and customer service among Dallas-Fort Worth headquartered alarm system companies. The Consumers’ Choice Award® recognizes “Best in Class Businesses” for the quality of their service, value, professionalism and integrity.

- Monitronics’ Five Diamond Certified Alarm Response Center and its manager, Sandy Rivers, received Bronze Stevie® Awards for Sales & Customer Service – the world’s top sales awards, contact center awards, and customer service awards. Rivers and the Alarm Response Center deployed several new strategies in 2012, resulting in a clear department vision, consistent alarm response times, and improved customer experience.

- For the second consecutive year, Monitronics was voted to The Dallas Morning News’ list of Top 100 Places to Work in the Dallas-Fort Worth area. Monitronics was one of 30 selections in the “large company” category for firms with 500 or more employees in Dallas-Fort Worth.

- Monitronics developed creative and effective campaigns to reach and recruit independent alarm companies to join its dealer program. These marketing efforts received Stevie, MarCom and AVA Digital award recognition using the five elements of the Monitronics Dealer Program: stability, flexibility, branding, training and alliance.

- Monitronics restructured its executive leadership in an effort to maintain its high-performance workplace that serves 900,000 customers. Bruce Mungiguerra was promoted to the newly-created position of Vice President Operations that oversees Customer Care, Alarm Response Center, Sales, and the Monitronics Dealer Program. He works closely with Vice President Customer Care Rob Washington and Vice President Monitoring Operations Darin Anderson to maintain a seamless and industry-leading customer experience.

“These efforts and accomplishments reflect the level of commitment we have to our customers,” said Mike Haislip, Monitronics’ President and Chief Executive Officer. “It’s our responsibility to protect their homes and families every moment of every day. We take pride in it, and we’ll continue to find ways to get better in 2013.”

About Monitronics International, Inc.
A subsidiary of Ascent Capital Group, Inc., Monitronics is one of the nation’s largest and fastest-growing home security alarm monitoring companies. Headquartered in Dallas, it provides monitored home and business security system services to more than 900,000 residential customers and commercial clients through its network of independent Authorized Dealers in the U.S., Canada and Puerto Rico. Monitronics’ 24/7 Alarm Response Center provides reliable and uninterrupted security monitoring service while consistently meeting or exceeding all UL, National Fire Protection Association and Central Station Alarm Association standards. Monitronics is a three-time Frost & Sullivan Alarm Monitoring Company of the Year (2008, 2010, 2011) and recipient of the 2012 Consumers’ Choice Award®.

For more information on this press release visit: http://www.sbwire.com/press-releases/monitronics-points-to-continued-growth-in-2013-231362.htm

Recognized by The Dallas Morning News for the Second Consecutive Year

Dallas, TX -- (SBWIRE) -- 11/16/2012 -- Monitronics International Inc., the nation’s second-largest residential security provider, has been voted 21rd on The Dallas Morning News’ list of “Top 100 Places to Work” in the Dallas-Fort Worth area.

Nearly 300 companies agreed to participate in this year’s selection process. Questionnaires were sent to 120,023 of 162,259 employees in the participating companies, and 72,285 replies determined the 2012 rankings.

Monitronics also made the list in 2011 as a first-time entry. This year, it was one of 30 selections in the “large company” category for firms with 500 or more employees in Dallas-Fort Worth.

More than 700 Monitronics employees serve 800,000 residential customers and commercial clients. Over the last year Monitronics has focused internal efforts on further empowering employees to create a high-performance workplace.

“Being named to the DMN Top 100 list this year means more to me because we achieved this honor while making a complete culture change in the organization,” said Lori Bishop, Vice President of Human Resources at Monitronics. “We were so focused on improving every metric in the company and our employees were an integral part of that.

“Making the list during this incredible change process was confirmation that we are doing the right things to make our company a great place to work.”

About Monitronics International, Inc.
A subsidiary of Ascent Capital Group, Inc., Monitronics is one of the nation’s largest and fastest-growing home security alarm monitoring companies. Headquartered in Dallas, it provides monitored home and business security system services to more than 800,000 residential customers and commercial clients through its network of independent Authorized Dealers in the U.S., Canada and Puerto Rico. Monitronics’ 24/7 Alarm Response Center provides reliable and uninterrupted security monitoring service while consistently meeting or exceeding all UL, National Fire Protection Association and Central Station Alarm Association standards. Monitronics is a three-time Frost & Sullivan Alarm Monitoring Company of the Year (2008, 2010, 2011).

For more information on this press release visit: http://www.sbwire.com/press-releases/monitronics-makes-2012-top-100-places-to-work-list-180648.htm

Security Leader Recognized for Business Excellence in DFW

Dallas, TX -- (SBWIRE) -- 11/16/2012 -- Monitronics International Inc., the nation’s second-largest residential security provider, has received the 2012 Consumers’ Choice Award® for excellence in business and customer service among Dallas-Fort Worth headquartered alarm system companies.

Based in Dallas, Monitronics provides monitored home and business security system services to more than 800,000 residential customers and commercial clients through its network of independent Authorized Dealers in the U.S., Canada and Puerto Rico.

Monitronics is a three-time Frost & Sullivan Alarm Monitoring Company of the Year (2008, 2010, 2011) and one of the first home security companies selected to implement the Automated Secure Alarm Protocol (ASAP) system for improving 911 accuracy and response times.

“We are honored to receive the 2012 Consumers’ Choice Award and to be recognized by the most important judges of all – our valued customers,” said Rob Washington, Monitronics Vice President of Customer Care. “Monitronics is committed to protecting customers and their property with industry-leading technology, the fastest response times and the highest-quality customer service.”

Now in its 25th year overall and its seventh in the DFW area, the Consumers’ Choice Award® recognizes “Best in Class Businesses” for the quality of their service, value, professionalism and integrity.

Winners are determined by consumers through a comprehensive and objective survey conducted by Survey Sampling International (SSI), a global leader in consumer polling. In addition, a national regulatory law firm reviews the ethical standing of top voted businesses before they are recognized as Consumers’ Choice Award® recipients.

About Monitronics International, Inc.
A subsidiary of Ascent Capital Group, Inc., Monitronics is one of the nation’s largest and fastest-growing home security alarm monitoring companies. Headquartered in Dallas, it provides monitored home and business security system services to more than 800,000 residential customers and commercial clients through its network of independent Authorized Dealers in the U.S., Canada and Puerto Rico. Monitronics’ 24/7 Alarm Response Center provides reliable and uninterrupted security monitoring service while consistently meeting or exceeding all UL, National Fire Protection Association and Central Station Alarm Association standards. Monitronics is a three-time Frost & Sullivan Alarm Monitoring Company of the Year (2008, 2010, 2011).

For more information on this press release visit: http://www.sbwire.com/press-releases/monitronics-receives-2012-consumers-choice-award-180646.htm